{"id":107,"date":"2023-08-18T19:03:08","date_gmt":"2023-08-18T13:33:08","guid":{"rendered":"https:\/\/plntechsolutions.com\/?page_id=107"},"modified":"2023-08-18T19:35:25","modified_gmt":"2023-08-18T14:05:25","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/plntechsolutions.com\/index.php\/cancellation-refund-policy\/","title":{"rendered":"Cancellation\/Refund Policy"},"content":{"rendered":"\n<p><strong>Last updated\u00a0August 18, 2023<\/strong><\/p>\n\n\n\n<p>Due to the very nature of Software products we do not issue refunds for our project codes once it has beed downloaded by the customers, but are open to negotiations within&nbsp;<strong>7 days<\/strong>&nbsp;of the original purchase of the project.<\/p>\n\n\n\n<p>Write to us at <a href=\"mailto:info@plntechsolutions.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@plntechsolutions.com<\/a>.<\/p>\n\n\n\n<p>Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p>Additional non-returnable items:<\/p>\n\n\n\n<ul>\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n<\/ul>\n\n\n\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p><strong>Late or missing refunds<\/strong><\/p>\n\n\n\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at <a href=\"mailto:info@plntechsolutions.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@plntechsolutions.com<\/a>.<\/p>\n\n\n\n<p><strong>Sale items<\/strong><\/p>\n\n\n\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at <a href=\"mailto:info@plntechsolutions.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@plntechsolutions.com<\/a>.<\/p>\n\n\n\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Queries<\/h2>\n\n\n\n<p>Contact us at <a href=\"mailto:info@plntechsolutions.com\" target=\"_blank\" rel=\"noopener\" title=\"\">info@plntechsolutions.com<\/a> for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated\u00a0August 18, 2023 Due to the very nature of Software products we do not issue refunds for our project codes once it has beed downloaded by the customers, but are open to negotiations within&nbsp;7 days&nbsp;of the original purchase of the project. Write to us at info@plntechsolutions.com. Our refund and returns policy lasts 7 days. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/plntechsolutions.com\/index.php\/cancellation-refund-policy\/\"> <span class=\"screen-reader-text\">Cancellation\/Refund Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/pages\/107"}],"collection":[{"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":2,"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"predecessor-version":[{"id":122,"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/pages\/107\/revisions\/122"}],"wp:attachment":[{"href":"https:\/\/plntechsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}